The motor does not require any specific care, nevertheless it still needs some upkeep in order to work properly, such as:

• Replace the adhesive tape (2 replacement bands will be available into the package) once it is worn out or damaged. To replace it you will need a hair dryer in order to warm the adhesive tape before removing it from the motor.
• If you wish to clean your motor from the durt or dust we strongly advise you against using a high-pressure cleaner. Instead use a damp sponge.

The motor is adjustable to all bikes (road bikes, city bikes…) Nevertheless, we do not recommend its use on mountain bikes du to the spiked tires. Indeed, working with spiked tires will make the motor more noisy, it will increase its wear as well as the wheel’s wear and decrease its efficiency.
If in doubt, please feel free to send us a picture of your rear wheel, so we can work on a tailor-made motor for you !

Absolutely yes ! Our product is suitable for all wheel sizes. It will work just as much on a junior wheel (a child bike) than any other wheel.

The Motor Kit consists of many items :

• The motor
• The remote control
• The wiring
• The power switch (on/off)
• Mounting plates
• Basic tools(screws)

If the motor is well maintained and is not damaged, it does not need to be changed. Indeed the product is designed to be long-lasting and reliable. It does not wear.

The wear and tear of your tires depend first and foremost on the quality of your tires. However the fact that the motor is in direct contact with the rear wheel may accelerate its wear (from 30% to 50% more). The renewal will depend on the quality/performance of your rear wheel as well as its wear, the frequency and intensity of use.

It weights 950g.

We offer 2 levels of maximum speed depending on the type of motor you ordered:

• 25km/h (+/- 10%) for the Gold
• 36km/h (or 20 mph USA) for the Platinum

Yes, it is possible to retain energy while braking, however, it remains quite minimal and therefore does not really affect the endurance.

Yes, the motor and battery being waterproof, It allows you to ride your bicycle everywhere no matter the weather.

Tough question ! The battery life depends on many external factors (the outdoor temperature, the wear (flat roads,uphills..), the degree of desired assistance.. ). However, to give you an example, at its maximum capacity (250W, going uphill), the battery will last for about an hour (app. 30km), as well on a flat road you can go up to 100km of battery life (assistance level 1).

If your battery is running very low, the charging time will be about 3h – 5h if you want it to be fully charged.

• Gold   – 3h 10mn
• Platin – 4h 48mn

The Battery Kit consists of 5 items :

• The battery
• Its mounting bracket
• Holding clips
• A key to lock the battery so it is theft-proof
• A charger

The battery does not require any specific care, nevertheless it still needs some upkeep in order to work properly, such as:

• Do not expose to temperatures exceeding 50°C
• Store in a dry place at room temperature and keep away from direct sunlight.
• Do not use a high-pressure cleaner.
• Long term storage can accelerate battery self-discharge, and lead to the deactivation of reactants, therefore, fully recharge the battery every 3months

YES ! Currently the app is available for Adroid and Apple IOS devices.

The main purpose of the app is to help you with the assistance settings (velocity, power..) on your everyday rides !
It enables better services and support, through error messages and the possibility for software upgrades.

Via Bluetooth ! Then all you have to do is update your settings directly through the app !

For more detailed instructions, please refer to:

• This short  informative video –> here

You can install a kickstand – available in any bike store.

You will only need a couple of tools ! Such as: an Allen key, a socket or a flat wrench and a screwdriver.

Not loving it? No worries – we process returns/exchanges within 30 days of receiving first time orders! You can request a return via your account and it will be processed as soon as possible.  Please return the product in its in original packaging and handle with care. Thank you !

Please refer to the Terms and Conditions. Thank you

PayPal, as well as credit cards via your PayPal account.

Yes! We offer international shipping ! (including USA & Canada)

Unfortunately not! Our prices don’t include these fees (they vary depending on where you are), so any import taxes, duties, brokerage fees, and VATs are collected by the local shipping company upon delivery. Sorry, internationals!

Your order should ship within a few business days (Mon-Fri, before 5pm), and arrive within 5-7 business days if you select standard shipping, or 1-3 business days with expedited shipping.

• 1-year warrantie for the battery
• 2-year warranty for the motor

The system follows European standards EPAC : EN15194, which means: a maximum speed of 25Km/h for 250W (speed limit). A driver’s licence is not required. However, we recommend the minimum age to be +12yo and the use of helmets.

The system Gboost is not dangerous as long as you respect elementary safety rules as well as traffic regulations. Moreover, the system is designed to work only when cycling – therefore, it is impossible for the engine to engage automatically/involuntarily.

The product is designed for all – Nevertheless, we suggest users to be 12yo and older.

Mechanically speaking, the components are over-sized and have been tested for many years now. Yes, the product is therefore reliable as well as long-lasting.

Yes of course ! The motor is designed to work properly under any weather conditions.